2. Package Termination

a) The Studio reserves the right to terminate the Package of any Clients or Family Members found to be in breach of any Terms and Conditions/Centre Rules and Regulations. The Clients shall not be entitled to any refunds.
b) The Clients are not entitled to any refund if they terminate their package solely because one of the teachers is no longer teaching at the studio.

3. Physical Conditions of Clients and Family Members
a)  The Clients and Family Members hereby warrants represents and agrees that he/she has no physical disability, impairment or ailment preventing him/her from engaging in any exercise activity, or that will be detrimental to his/her health, safety, comfort, or physical condition, or that of others.
b)   The Clients and Family Members fully understands that he/she is engaging in physical exercise and training and instruction by The Studio’s personnel, which may cause injury or a risk of abnormal body changes to him or her. He/she hereby agrees that he/she is a voluntary participant in physical exercise, the use of any facility of the Studio, training and instruction by the Studio’s personnel and that he/she is assuming all risks of injury or of abnormal body changes to him/her on account of these activities.
c)   The Studio shall not be liable or responsible for any injury or abnormal body changes caused as a result of the use of the Studio facilities and training and instruction by the Studio’s personnel.
d)   The Client and Family Members shall not use any studio facilities whilst suffering from any infections or contagious illness, disease or other ailments such as open cuts, abrasions, open sores or minor infection, where there is a risk that such use may be detrimental to the health, safety, comfort or physical condition of other clients.
e)    Pregnant clients must inform the Studio of their pregnancy status before engaging in any exercise activity. Pregnant clients must also obtain clearance from their healthcare provider before participating in any exercise program at the Studio. The Studio reserves the right to modify or restrict exercise activities for pregnant clients based on medical advice to ensure the safety and well-being of both the client and the unborn child.

4. Expulsion of Clients

a)   OM Lifestyle Studio and/or the management may terminate the package of any Client:

i)    without notice and with immediate effect if the Client and Family Member’s conduct, whether or not such conduct is the subject of a complaint by another client or clients, such that in the opinion of the management, and conduct may be injurious to the interests of the company.

ii)    without notice and with immediate effect if the Client or/and Family Members shall have committed any breach of these Terms and Conditions or of the Studio’s Rules and Regulations that are in force at the material time.

iii)   with and/or without notice and with immediate effect, if the Studio is of the opinion that the client is not a suitable individual for continued package. All decisions of the management under this clause are final and binding.

iv)    without notice and with immediate effect if a member is found to have violated the privacy of any other member within the shower and the changing rooms, or are caught in lewd or compromising actions

b)    The company has the right to terminate any package with or without notice/explanation. A client whose package is terminated by the management shall forfeit all the privileges with immediate effect. 

c)    Please treat our staff and fellow yogi members with respect. We aim to provide a safe environment for our staff and clients, therefore, we expect all Clients and Family Members to respect the rights of staff and of other clients. The use or threat of force against our staff, or any attempt to do so, is unacceptable. Aggressive or abusive behaviour against our staff is unacceptable. This includes swearing, threatening or abusive language or gestures, sexual gestures or behaviour, derogatory sexual or racial remarks, shouting loudly or in an intimidating manner or at any person, and applying force to any studio property or the personal property of any staff, such as banging on or kicking desks or counters.

The Studio can terminate any package with or without notice/explanation and with immediate effect if Clients or/and Family Members is found to have been disrespectful to our staff.

5. Dress Code

a)   Proper attire, including suitable exercise clothing and footwear, must be worn during classes for safety and hygiene reasons.

6. Class Bookings and Schedule

a)   Clients are required to book all classes in advance, subject to availability.
b)   In the event that OM Lifestyle Studio needs to cancel a class, course, or workshop, clients will receive notification via email at least 2 hours in advance. OM Lifestyle Studio shall not be held responsible for clients who attend a cancelled class due to failure to check their email.
c)   Cancellations must be requested by the Clients at least 6 hours before the scheduled class time. Failure to cancel within the specified timeframe will result in the forfeiture of credits. Late cancellations or no-shows will not be eligible for refunds.

d)   For cancelled workshops or special classes by the Studio, the Clients will receive a full refund.
e)   In the case of cancelled classes by the Studio, credits will be refunded back into the client's account.

7. Studio Facilities

a)   Clients and Family Members are responsible for using the studio facilities safely and appropriately. Any damage to studio property caused by misuse or negligence may result in financial liability.
b)   Clients and Family Members must maintain cleanliness and hygiene standards while using the studio facilities. This includes wiping down equipment after use and disposing of any waste properly.
c)   Clients and Family Members should promptly report any maintenance issues, equipment malfunctions, or safety concerns to studio staff.
d)Access to studio facilities may be restricted or modified at the discretion of the Studio for reasons such as maintenance, renovation, or special events.
e)   Clients and Family Members are responsible for their personal belongings. The Studio is not liable for any loss, theft, or damage to personal property left unattended in the studio facilities.
f)   Clients and Family Members must comply with all studio rules and regulations, as well as any instructions provided by studio staff regarding the use of facilities.
g)   The Studio reserves the right to terminate or suspend access to studio facilities for clients or Family Members who violate these terms and conditions or engage in behavior deemed disruptive or unsafe by studio staff.